Governance and social justice

Digital public services and participation

First systematic UPSC study after basic constitutional institutions; school-level reading fluency. Shared Polity, Society and Economy foundations are budgeted in their own chapters.

Includes

• Assigned sections and concise recall notes
• Available mapped practice and analysis of mistakes
• One initial closed-book review

Separate time needed

• Subsequent revision and full mock tests
• Continuing updates to schemes, rules, statistics and court decisions
• Repeating shared constitutional and economic foundations

Editorial planning estimate; not learner timing data

• Citizen-Centric Administration ↗

  Section 6.3, National e-governance Initiatives, PDF pages 6–7; service mechanisms only, not project counts or unconditional success claims

• E-Governance ↗

  Sections 15.2–15.3, PDF pages 2–3

• E-Governance ↗

  Section 15.4, PDF pages 4–5

• E-Governance ↗

  Section 15.7, PDF pages 10–11; exclude old internet-user and geographic-share figures

• Citizen-Centric Administration ↗

  Section 6.3, National e-governance Initiatives, PDF pages 6–7; service mechanisms only, not project counts or unconditional success claims

• Guidelines for Indian Government Websites and Apps, GIGW 3.0 ↗

  Sections 3.2–3.3 and 4.1.1–4.2, PDF pages 17–18 and 24–25. Integration, content responsibility, feedback and accessibility; GIGW 3.0 version-specific guidance.

• Inclusive and future-smart public goods and services ↗

  Key messages; Opportunities on assisted access; Risks on identification choice, surveillance and silos; Programming suggestions: Leadership and strategy (shared infrastructure and service metrics) and Data exchange. Read as design guidance, not proof that technology necessarily improves equity or eliminates misuse.

• Implementation of DigiLocker in J&K UT: October 2021 circular ↗

  PDF pages 1–2, issuer/requester workflow and implementation directions in J&K, October 2021. Exclude contact details. An adoption instruction is not evidence of completed deployment.

• Performance Audit of Implementation of Passport Seva Project, Report 7 of 2016 ↗

  Preface and Executive Summary, PDF pages 4–9 (printed iii and v–ix); historical case of service improvements alongside unresolved delays and governance weaknesses. Do not use historical figures as current performance.