Civil Services Prep

Prelims 2026 · CSAT / Logical Reasoning · Question 74

Which among the following actions would constitute the most appropriate directive(s) in resolving interpersonal conflict in an office with culturally diverse personnel?

  1. Direct personnel to practise activities that are the cultural markers of diverse groups
  2. Allow conflicts to resolve naturally over time to set an appropriate precedent of leadership
  3. Encourage personnel to seek each other's perspectives

Select the answer using the code given below.

  1. 1 and 3
  2. 2 only
  3. 3 only
  4. 2 and 3

Answer

3 only

Directing people to practise others' cultural markers is coercive and not the best conflict-resolution approach. Letting conflict resolve on its own is weak leadership. Encouraging people to understand each other's perspectives is the appropriate directive. So, 3 only.

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