Prelims 2012 · Polity and Constitution · Question 8
With reference to consumers' rights/privileges under the provisions of law in India, which of the following statements is/are correct?
- Consumers are empowered to take samples for food testing.
- When a consumer files a complaint in any consumer forum, no fee is required to be paid.
- In case of death of a consumer, his/her legal heir can file a complaint in the consumer forum on his/her behalf.
Select the correct answer using the codes given below:
Answer
1 and 3 only
1. Consumers are empowered to take samples for food testing. — Correct. Under food safety/consumer protection mechanisms, a consumer can get a food item tested in an appropriate laboratory if adulteration or defect is suspected.
2. When a consumer files a complaint in any consumer forum, no fee is required to be paid. — Incorrect. Consumer complaints are generally filed with a prescribed fee, varying by the value of goods/services/consideration under the law/rules.
3. In case of death of a consumer, his/her legal heir can file a complaint in the consumer forum on his/her behalf. — Correct. The Consumer Protection law permits a legal heir or representative to file/continue a complaint.
Hence, statements 1 and 3 only are correct.